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Support and Training
Make use of our support services

Learning Support Services

The Polytechnic offers a range of learning support services for students.

Students can meet with academic staff and PASS leaders in one-to-one sessions, where support and help can be given for the individual learning needs.

Students with learning disabilities or challenges can get help and support from the learning specialist and Student Counsellor. This can include a range of support and help to ensure students are ready to learn and succeed.

Students can make appointments to enhance their skills in a range of areas:

  • Grammar and writingacadmic-advising
  • Maths
  • Presentation skills
  • Research
  • Reading
  • Speaking
  • Spelling
  • Study skills
  • APA referencing
  • Time management
  • Reflection writing

Students can book sessions to improve their academic skills at the Academic Skill Centre.

Student should see the Learning Support Specialist for help, if they have a learning disability, learning challenges, need assessment accommodations or have other learning needs or concerns.

PASS leaders (student tutors) are available to assist students in improving their learning for specific courses. Check the posters around the campus or come up to the LLC.

LLC also offers a range of workshops for the Polytechnic that are delivered in the classroom as per tutor request.

  • Referencing
  • Time Management
    • Maximise your productivity by creating a realistic schedule. In this workshop, learn techniques to overcome procrastination and keep focused.
  • Exam Preparation
    • Be better prepared for tests and exams. Learn effective study strategies and techniques to enhance your exam performance.

Book an appointment with a Learning Specialist

You can drop in or make an appointments with a Learning Specialist in the following ways:

Note: Please give 24hr notice to arrange an appointment

On the day of your appointment:

  • Arrive on time.
    • Late arrivals to appointments (15 min or later) will result in the cancellation of your appointment
  • Bring a notebook and pen/pencil.


  • Follow-up appointments are to be made by the student.
  • Missed appointment times (with or without notification) will be given to other students
  • It is the responsibility of the student to reschedule missed appointments

PASS Leaders

PASS Leaders are students who have been nominated by tutors and Programme Managers from different departments to enhance student learning outside the classroom.

PASS Leaders are available in the Library Learning Centre to assist students on an individual or group basis.  They facilitate discussion and explanation of course concepts and assessments.  For their availability and times, please refer to the timetable below for the current semester.

Information Literacy

Research Strategies

Every assignment has different research needs and requirements. There is no one way to conduct research, and various strategies can help make your research efforts more effective:

  1. Choosing and developing a research topic
  2. Finding books, journals, or articles
  3. Evaluating resources This is an important part of research. Knowing that the material is valid and accurate is important for your research. See the links below for further information on how to evaluate different resources:
      • Tips for evaluating sources can be found by following this link
      • Evaluating web pages can be found here
  4. Citing and referencing resources A citation tells the readers where the information came from. In your writing, you cite or refer to the source of information. A reference gives the reader more information about the source. A reference list is provided at the end of the assignment.
  5. Writing literature reviews A literature review is a critical evaluation of research already undertaken on a specific topic.
  6. VTS tutorials Virtual Training Suite is a set of free Internet tutorials to help you develop Internet research skills. Follow this link.

EndNote or Refworks

EndNote is a software program that helps you organise your research. EndNote allows you to:

  • Record, store, and manage references
  • Add references manually or search and download directly from online databases and library catalogues
  • Use a feature called Cite While You Write, which allows you to insert references and automatically create bibliographies for your papers

RefWorks is an online research management, writing, and collaboration tool and is designed to help researchers easily gather, manage, store, and share all types of information as well as generate citations and bibliographies. If you need to manage information for any reason, whether it be for writing, research, or collaboration, RefWorks is the perfect tool. Use the tutorials and information resources on this site to work smarter with RefWorks.

Literature Review

A literature review is a critical, in-depth evaluation of research already undertaken on a specific topic. It allows you to demonstrate your ability to identify relevant information to your chosen topic. It will also identify gaps in the research that your work will address. A literature review is an assessment of research previously carried out. Where to find previous research on your topic

  • Use databases:

You can search our databases in your subject area to locate earlier journal articles. Use the search term “literature review”, and you may find a good quality literature review, which you can update

  • The Literature Review: Here are a few tips from the University of Toronto

Always check with your tutor the specific requirements for your literature review. 

Further Help


The LLC team currently offers eleven workshops for the Polytechnic on the following topics that fall under five main categories: HAB_4522

  1. Study Skills
    • Time Management
    • Effective Listening and Note-taking Skills
    • Exam preparation.
  2. Information Literacy
    • APA Referencing
    • Ebrary
    • Introduction to Encore and Databases
  3. Technology in Education

    • Assistive technology tools.
  4. Communication Skills
    • Presentation Skills
  5. Personal Development
    • Manage pressure & stress.

To book workshops, click here

See Workshop Details

Specialist Services

  • Testing for learning difficulties/disabilities:

Special assessment for students with suspected learning difficulties/disabilities is available on an appointment basis.  For further information, contact Learning Support Services

  • Assessment accommodations:

These include additional time for tests/exams, a scribe, or large print.  Students may be eligible for accommodations based on the results of specialised assessment

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