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Bahrain Polytechnic frequently asked questions are categorized in five groups: General, Admission, Current Students, Library Learning Centre and Writing Centre.

General Information

Where can I find the latest news about Bahrain Polytechnic?

Latest news, press releases and success stories can be found in the news section.

What courses does Bahrain Polytechnic offer?

All information regarding the various programmes the Polytechnic offers can be found in the programmes page.

What is Bahrain Polytechnic’s mission statement?

Our Vision

Bahrain Polytechnic to be a world class provider of applied higher education.

Our Mission

Bahrain Polytechnic produces professional and enterprising graduates with the 21st Century skills necessary for the needs of the community locally, regionally and internationally.

Our Values

Excellence. Learning. Innovation.

Where can I get information on Polytechnic policies and regulations?

Academic and corporate policies are available here for download.

Where can I find out about Bahrain Polytechnic’s events?

All of the Polytechnic’s events can be found in the events page.

How can I be an Alumni member?

Fill in the Alumni application form on the Alumni page.

How do I access my Polytechnic email off campus?

You can access your Polytechnic email from home through Outlook as usual.

You may have to enter your credentials in the login box (Domain/username): e.g. polytechnic/Kubra.Alaradi

The password is the same as you use to login at the Polytechnic.

Admission

How do I apply for the Polytechnic?

After checking the entry requirements, applicants are required to complete an Online Admission Application and then submit the required documents and application fee to the Polytechnic Student Information Centre. See How To Apply for more information.

All applicants must attend the general entry tests in English and Mathematics. See Entry Tests for more information on the tests and interviews.

Is there an admission fee? What documents need to be submitted with the application?

There is a BHD 20 application fee (non-refundable), Paid by debit or credit card only.

The documents required can be found here.

Missing documents can cause your application to be rejected. The deadline for submitting these documents is the published confirmation period.

What are the tuition fees per semester and do they include books?

The current tuition fees for a full time student (60 credits) per semester are:

  • Bahraini: BHD 120
  • Non Bahraini: BHD 2,520

Students are required to purchase their own books.

What are the documents required if I graduated from a high school abroad?

If you graduated abroad, you must submit the documents listed at the “Graduates from Abroad (Outside of Bahrain)” section. Ask staff at the Student Information Centre for a letter to the Ministry of Education requesting a high school equivalence letter.

How and where can I get advice about fees and scholarships?

All information regarding student fees, scholarships, sponsorships and financial aid can be found here.

What is the language of teaching and study materials at Bahrain Polytechnic?

English is the main language of communication between students and tutors and is used for study materials.

Is there an English language requirement to enrol at the polytechnic?

English is the main language of communication at Bahrain Polytechnic for learning, and is used in the classroom and most study materials.

All applicants must complete the general entry tests in English (Oxford English Entry test must be passed to the required level – B1 or higher. IELTS or TOEFL certificates are not accepted as part of the application). See Entry Tests for more information on the tests and interviews.

What are the entry tests?

  • All applicants must attend the general entry tests in General English and Mathematics. The date and time is stated on the Test Appointment card given to every applicant upon submitting their application.
  • The general entry tests in English and Math are both online tests. There is also an English writing test.
  • The tests take approximately 2.5 to 3 hours to complete (including instructions).
  • Applicants must meet the required standard to be considered for selection to any programme.
  •  For more information, visit the Entry Test page

What are the admission dates?

Applications for the 2016-2017 Academic Year can be submitted to the Bahrain Polytechnic Student Information Centre in Building 8 from 9 am to 1:30 pm, from 25 April 2016 to 16 June 2016. During Ramadhan the hours are 9am to 1.00pm.
See the Admission Timeline.

When does the semester start and finish?

Orientation: 29 August 2016 to 1 September 2016
Semester 1: 4 September 2016 to 12 January 2017
Semester 2: 19 February 2017 to 22 June 2017

For more details, check the online Academic Calendar.

Where is the Student Information Centre located?

The Student Information Centre is located in Building 8 on the shared Bahrain Polytechnic / University of Bahrain campus in Isa Town. Click here to view the map.

What are the Student Information Centre contact details?

Student Information Centre

Bahrain Polytechnic

Isa Town Campus, Building 8

Phone: +973 1789 7000

Fax: +973 1789 7009

Registration@polytechnic.bh

www.polytechnic.bh

What are the working hours of the Student Information Centre for applications?

Working hours are 9 am to 2 pm or during Ramadahn 9am to 1.30pm from 25 April to 16 June 2016 Sunday to Thursday

Can I defer my place if I get an offer?

Students accepting an offer of place must attend in the semester they are accepted. There is no deferment.

Current Students

What is Self Service Banner and how can I log in?

Self Service Banner (SSB) is the Student Management system where you can view your profile, timetable, assessments, and attendance. Self Service Banner is also linked with Moodle, where you can view learning material and submit assignments.

You can log into SSB from any Bahrain Polytechnic Lab or from your home PC through Bahrain Polytechnic Website to access timetables and class lists.

What are the teaching semesters dates?

There are two full time semesters (Semester 1 from September to February, and Semester 2 from March to July), and we offer some summer courses. See the Academic Calendar for details.

How many credits do I need to get a Bachelor’s degree?

For our current degrees, students require 480 credits to complete. This normally takes 8 semesters or 4 years of full-time study.

Students who are full-time should enroll into 60 credits per semester. Students who are part-time should enrol into 30 credits per semester.

Are your degrees recognized Nationally and Internationally? Do you have affiliations?

Based on the Royal Decree No.65, issued by His Majesty King Hamad bin Isa Al Khalifa in 2008, Bahrain Polytechnic has the right to award degrees that are recognized locally and regionally.

Furthermore, Bahrain Polytechnic issues certificates to graduates that are recognized locally and regionally.

Many of Bahrain Polytechnic graduates have pursued further education (i.e. Masters) and were accepted in internationally recognized and top ranked higher education institutes.

There are no formal affiliations yet with Gulf region institutions.

Do you provide transportation to and from the campus?

Bahrain Polytechnic does not currently provide transport services for students.

What is my student ID number and card?

he student ID number is automatically generated for the student when they apply to Bahrain Polytechnic. The ID consists of the academic year code, and the student’s enrolment number.

2011          Academic Year              

00320      Enrolment Number

The Student Information Centre issues ID cards to students. The card shows the students name, photo, and ID number. It serves as an identity card, so students can identify themselves as Bahrain Polytechnic students. It is also your library card that allows you to access facilities on campus.

Student ID card: Do I have to wear it? What if I lose or damage it?

Students must carry and display (show) their ID card at all times when on campus. Staff and visitors must also wear their ID.

Only registered students who can show an ID card will be allowed on campus.

Be sure to always keep it safe when you are on or off campus.

If your card has been lost, stolen, or damaged, you must replace it as soon as possible.

  • Fill in an ID Replacement Form (available from the Student Information Centre in Building 8, or Security in H26).
  • Pay the BHD 15 fine at the Finance department (Building 11).
  • Submit the stamped form to Security in H26. Your card will be printed on the same day where possible.
  • Collect your card and wear it!

You can show your CPR card to Security at the entry checkpoint to gain access for a day, but you must find or replace your ID.

How can I register for classes and see my timetable?

Students register online through SSB before the beginning of each semester. You can change classes online up until classes begin, subject to class availability. During the first week of classes at the beginning of the semester, you can change classes by filling an Add and Drop form (available on the website or at Student Information Centre) and submit to the Student Information Centre. Classes will be changed subject to availability (space in the class).

You can see your timetable on SSB.

time table

 

How can I change my programme?

Students can change their programme of study by filling a Programme Transfer form (available at the Student Information Centre) during the specific period announced by Registry.

What if I do not want to continue studying this semester or want to withdraw from Bahrain Polytechnic?

Students can take Leave of Absence (LA) (drop classes) for a maximum of 2 continuous semesters. If you want to take LA or want to officially withdraw from Bahrain Polytechnic, you must fill out a Withdrawal/ Leave of Absence form (available on the website and at the Student information Centre) and follow all the instructions on the form.

Your status and grades will be assigned depending on when the form is completed and submitted to the Student Information Centre, e.g. a W grade will be assigned in the student transcript if the student applies to take leave of absence or withdrawal before the approved closing date, which is no more than 30 days after the end of the second week of the semester. AWF grade will be assigned in the student transcript after that day.

What are the enrolment terminology and codes?

Enrolment TerminologyCodeDescription
Academic Year2 semester started on September
AddAdd a new course.
DropDelete a current course.
MentorAn academic adviser to help the student.
Programme SyllabusA set of materials and courses that should be studied to complete the graduation requirements for Bachelor’s degree or Diploma.
Course CompulsoryStudents must study this course.
Course ElectiveStudents choose to study this course.
Pre-requisite CourseCourse required to study before another course.
GPA

There are two GPAs:

  • Semester GPA is a total average of semester grades.
  • Accumulated total average of all semester grades.
TranscriptStudent grades certificate.
Leave of AbsenceLAPostpone study for maximum of 2 semesters.
Leave of Absence with RefundLRTake leave of absence within the first 2 weeks of the semester, and fees will be refunded (less administration fee).
WithdrawalWSLeave the Polytechnic.
Withdrawal/AttendanceWAWithdraw from a course with failed grade WA due to non-attendance (20%).
Withdrawal with RefundWRWithdraw within the first 2 weeks of the semester, and fees will be refunded (less administration fee).
Withdrawal or Leave of Absence without RefundWDTake leave of absence or withdraw after the first 2 weeks of the semester without refund with administrative grade W.
Withdrawal/FailedWFWithdraw or take leave of absence from courses more than 30 days after the published closing date with Withdrawn with Fail grade.
Review of Mark or GradeRe-checking an assessment and/or final grade in a course. A request for review must be made using the form: Student Request for Review of Mark/Grade (Form F/A/AB/005.2) and must be submitted within 4 working days of the date of return of assessment or when the Results Notice is posted.
AppealStudents can appeal if they disagree with decisions made by Faculty members, administrators, or committees. Appeals must be made in writing and received by the Dean within 4 days of the original decision.

Attendance: Why is it important, and how is it recorded and calculated?

Attendance is required for all classes. Attendance is important as classroom activities are designed to develop a range of effective skills that are required by employers. Attendance and punctuality are highly desirable employability skills. Students are expected to arrive on time and participate in all activities. Tutors record attendance daily for all programmes.

Absences in excess of 20% (twenty per cent) of the total scheduled class time will result in withdrawal from the course with a fail grade WA for not meeting Bahrain Polytechnic attendance requirements. There have been a number of changes to attendance procedure. From Semester 1, 2013-14, there will be no exemptions or appeals for attendance, and it is the students’ responsibility to check their attendance on SSB. See the Attendance Procedure on Moodle for details.

Working students and students with on-going medical conditions MUST declare their circumstances upon joining the Polytechnic and before each semester starts, or as soon as their circumstances change, to be considered for early registration.

Tutors record attendance for each session daily. The session will be 1 or more hours. If you change a room, the attendance will be taken again. Students will be marked one of the following:

  • PR – Present
  • AB – Absent
  • L1 – Late less than 10 minutes (counts as present)
  • L2 – Late more than 10 minutes (counts as a 0.5 absence)
  • LV – Left early (counts as a 0.5 absence)
  • CC Class cancelled (session not counted)

Your attendance rate is calculated by the number of sessions absent divided by the total scheduled sessions for the course.

Example for a course which has 45 scheduled sessions for the semester.

  • Day 1 1 session (2 hrs) = AB = 1 absence
  • Day 10 1 session (2 hrs) = AB = 1 absence
  • Day 25 1 session (1 hrs) = AB = 1 absence
  • Day 28 1 session (1 hrs) = L2 = 0.5 absence as first occurrence
  • Day 30 1 session (2 hrs) = L2 = 0.5 absence as second occurrence

% absences = 4 absences/45 sessions = 8.8%

It is your responsibility to check your attendance on SSB!

Attendance: Can I apply for exemption?

The attendance requirement is set at 80%. The 20% absence allows for occasional sickness and other absences during the semester.

Attendance: I think my attendance record is wrong?

See your tutor and discuss this with them. Your tutor can change any incorrect entries in Self Service BANNER throughout the semester unless you have exceeded 20% and been assigned a WA grade. It is your responsibility to check your attendance on SSB regularly!

Attendance: What happens if I exceed 20% absence and have a WA (failing) grade?

When 20% absences are exceeded the student will automatically be withdrawn from the course. You will receive an email from Registry informing that you have been withdrawn from the course with fail grade WA due to not meeting the attendance requirements.

Students have NO right to appeal this decision, but they can apply for a change of WA grade to a W, or – IF it is the end of the semester and all assessments are completed when >20% absences occurred- a change to the final grade may be considered. When applying, the student must provide evidence of exceptional circumstances with their application. Three quarters of the absences must be due to the exceptional circumstances as shown with the evidence.

Examples of exceptional circumstances are:

  • hospitalization for a serious illness;
  • being involved in a serious accident resulting in an injury;
  • having a baby and requesting maternity leave;
  • suffering from a serious medical condition; or
  • any other circumstance of a similarly serious magnitude.

Evidence of exceptional circumstances to be submitted with the application includes:

  • an official medical report; or
  • an official hospital report; or
  • an official accident report.
  • Medical certificates for one or two days are NOT acceptable evidence of exceptional circumstances!

Student will be notified by Registry.

What should I do if I cannot attend an exam?

The student must present an excuse letter with evidence, e.g. medical report to the tutor, who will submit it to the Programme Manager and the Dean for approval. If it is approved, the student will re-sit the test before the next semester begins. If no excuse was presented or not approved, the student will get grade F in the assignment/test and/ or course.

Where are marks and final grades posted, and how can I ask for a remark or review of my assignment or test?

All marks and final grades are posted online on Self Service Banner. They are provisional (not final) until approved by Academic Board – see the calendar for dates of the release of final grades.

If you think a mark or grade is wrong, you can ask for an assessment and/or final grade in a course to be re-checked. A request for review must be made using the form: Student Request for Review of Mark/Grade (Form F/A/AB/005.2) and must be submitted within 4 working days of the date of return of assessment or when the Results Notice is posted.

What is the appeal process?

Students have the right to appeal academic decisions made by Faculty members, administrators or committees. Appeals must be made using the correct Appeal Form, and there is an appeal fee. The Form, evidence and receipt must be received by the Student Information Centre within 4 working days of the original decision notification.

Can I repeat a course I already passed?

Yes, with a permission of your Head of School or Dean, you can repeat any passed course. Your transcript will show both attempts at the course and both grades will be calculated on the Grade Point Average (GPA). No additional credits will be generated toward the award if a unit that has been passed previously is repeated.

How many times can I repeat a failed course?

Students are allowed to repeat the failed course once (without special permission).

A Student who has failed the same course twice will be excluded from a third enrolment in that course(s). To repeat for the third time, the student MUST apply in writing to Programme Committee for approval to repeat the course . The letter must be submitted to the Registry Student Information Centre by the published date, together with the fee specified, if any. In the letter, the student needs to show that there is a reasonable chance of success in subsequent study. Conditions may be applied if the application for a third enrolment is successful.

What is Academic Standing?

At the end of each semester, each student’s overall record is checked to see if they are in Good Standing and making satisfactory progress toward their programme of study. This review is to make sure that students are made aware of any academic problems. The Programme Managers will then counsel the student and/or apply any academic penalties that are necessary (e.g. academic warning, suspension).

You can see your academic standing on SSB>Student Records>Academic Transcript

GOOD STANDING

Students are considered to be in Good Standing at the end of a semester if they have passed 50% or more of the credits they enrolled in over their last 2 semesters of study.

REFERRAL

Students are considered to be in Referral at the end of a semester if they have failed 50% of the credits they enrolled in over the last semester of study, but have passed 50% or more of the credits they enrolled in over their last 2 semesters of study.

EXCLUDED

Students are considered to be Excluded at the end of a semester if they have failed more than 50% of the credits they enrolled in over their last two semesters of study. The Policy states the exclusion is from any programme containing assessed courses, and students shall only be permitted to be re-admitted to any Polytechnic programme with the prior permission of the relevant Programme Committee.

These students MUST apply in writing to the office of the Head of School by the published date, together with the fee specified, if any.

When applying, the student needs to satisfy the Programme Committee that there is a reasonable chance of success in subsequent study.

Students will be notified of the decision. If successful, the academic standing will change to Academic Probation

ACADEMIC PROBATION

In approving any application, the Programme Committee may prescribe conditions as it considers appropriate. Students who would otherwise be suspended will continue under specific conditions, which must be fully met. After the semester has concluded, the meeting of conditions and the student’s academic standing will be evaluated and the appropriate academic discipline, if required, will be imposed.

Does Bahrain Polytechnic accept transfer credits from other universities? If yes, what should I submit?

Students can apply for credit recognition and exemption from course and or programme requirements using form A-AB-012/1. You must submit an official transcript in English, course descriptions or course syllabi with your application to assist us in determining the proper equivalent courses.

What is the grading system and how is my GPA calculated?

Bahrain Polytechnic Grade Point Values and the Grade Point Average (GPA) is given on a scale from 0.00 to 4.00 (previously a 0.00 to 9.00 scale was used, September 2008 to May 2012).

Achievement Based Assessment Grades

Grade Point Value (GPV)Reported GradeEquivalenceDescription
4A+95 – 100%Excellent
3.75A90 – 94%Excellent
3.5A-85 – 89%Excellent
3.25B+80 – 84%Good
3B75 – 79%Good
2.75B-70 – 74%Good
2.5C+65 – 69%Adequate
2.25C60 – 64%Adequate
0F<60%Inadequate

 

Competency Based Assessment Grades (Calculated in GPA)

Grade Point Value (GPV)Reported GradeEquivalenceDescription
4DistinctionDistinctionExcellent
3.25MeritMeritGood
2.5CompetentCompetentAdequate
0Not Yet CompetentNot Yet CompetentInadequate

 

Competency Based Assessment Grades ( Not calculated in GPA) 

Grade Point Value (GPV)Reported GradeEquivalenceDescription
Not calculated in GPADistinction*Distinction*Excellent
Not calculated in GPAMerit*Merit*Good
ROW 3 COL 1ROW 3 COL 2ROW 3 COL 3ROW 3 COL 4
Not calculated in GPACompetent*Competent*Adequate
Not calculated in GPANot Yet Competent*Not Yet Competent*Inadequate

 

Administrative and Other Grades

Grade Point Value (GPV)Reported GradeDescription
Not calculated in GPAWWithdrawn

Note: All courses from the Foundation Programme AP301 and CR* – Credit recognition for prior studies are not calculated in GPA (NCGPA = Not calculated in GPA). The Grade Point Average (GPA) is given on a scale from 0.00 to 4.00. Your Semester GPA is calculated each semester by dividing the total number of grade points earned by the total credits attempted.

Term (Semester) TGPA   =Total of (All Grade Points X All Credits Earned) 


Total of All Course Credits for the Semester

Cumulative CGPA   =Total of (All Grade Points X All Credits Earned) 


 

Total of All Course Credits All of the Semesters

Example for a student enrolled in Bachelor of International Logistics Management (IL701)

CourseCourse CreditsGradePointsCreditsGrade Points
TLB600015B-2.751541.25
TLB620015B31545
ELB550115C2.251533.75
BSD510615A3.751556.25
TLB530015CR*NCGPA150
Total65176.25
Semester GPA  is 2 = 120 /60 (Grade Points/ Course Credits)
CR* – Credit recognition for prior studies (not calculated in GPA) / NCGPA not calculated in GPA

Please refer to the Policy RESULTS AND REPORTING A/AB/017 for details. All Policies can be found on Moodle.

How can I pay my fees or get a refund?

You can pay the fees by debt or credit card at the Finance department (Building 11). Tuition fees must be paid during registration period that is published by Bahrain Polytechnic.

The first 2 weeks of the semester, if you drop courses, take leave of absence, or withdraw, your fees will be credited or refunded less an administration fee (BHD20).

To take leave of absence and withdraw, you have to do the following:

refund

What security procedures are there?

Bahrain Polytechnic is committed to providing a safe campus for all. We have strict security procedures that include the following:

  • Vehicles will be checked at the main entry gate. Some vehicles will be selected for random search/inspections. Please check your car before coming to Polytechnic and remove any items that are not required for the car or your study.
  • All students will be checked through the two pedestrian kiosks adjacent to the student car park (one lane for Polytechnic students and the other lane for UoB students at each kiosk).
  • Metal detector scanning and bag searches will be conducted at the pedestrian entrances (kiosk).
  • Your ID must be visible at all times on the campus.
  • In the unlikely event there are any problems on campus, you must follow instructions from Security and staff.

Note: At times, the security checks can cause delays to students and staff entering the Polytechnic. Please arrive early and remember that we are doing it all for everyone’s safety.

Is there a dress code?

Please dress in a professional manner.

Gents Dress Code Ladies Dress Code

How many times do I have to see my mentor? What happens if I don’t?

Bahrain Polytechnic assigns a mentor to every student. You must see or contact your mentor 2 or 3 times every semester.

Please contact the Student Affairs manager if you have any questions about your mentor.

Is there access for students with a disability or learning challenge?

The Bahrain Polytechnic supports students with permanent or temporary physical disabilities. More information can be found here.

I am a student or graduate at Bahrain Polytechnic in the process of applying for a job/internship/training. What documents could the Polytechnic provide me with to help with the application process?

The Registry and Information Centre can issue the following documents and letters on request to assist students and graduates apply for jobs:

Students: Official transcript; Enrolment letter and /or an Expected to Graduate letter for students in their final semester of study.

Graduates: Graduation Statement letter (issued after completing clearance processes), an Official transcript.

The official graduation certificates (Arabic and English) are issued after the annual Graduation Ceremony. In accordance with Royal Decree No.65 for the year 2008, the Polytechnic is a Governmental Higher Education Institution and the Board of Trustees have the right to approve and grant certificates and qualifications in the disciplines taught at the Polytechnic. The Bahrain Polytechnic Board of Trustees awarding of graduates is sufficient approval and no further accreditation is required.

Special letters can be issued on request. On written request, the Registrar can also send emails or letters to support applications to overseas Universities. All application details must be provided by the student or graduate.

You can find more information on our Official Documentation page or from the Registry and Information Centre staff.

Details of the programmes and awards offered at Bahrain Polytechnic are available on the website. Please do not hesitate to contact the Registrar or the Registry team if you have any enquiries.

Library Learning Centre (LLC)

Where is the LLC located?

The Polytechnic LLC is located on the second floor of building 19.

What are the LLC’s opening hours?

The LLC opening hours are from 7.30am to 6pm Sunday through Thursday.

What is the loan period for library materials?

Borrowing rules, fines and renewal information can be found here.

Are there fines for overdue or lost library items?

Yes, there are.  If is an item is overdue, you are required to pay BD1 per book per day (not exceeding BD30).  If you lose a book, you are required to pay BD25 plus the original cost of the book OR buy the book (same or new edition) without paying BD25.

Check Borrowing rules, fines and renewals here.

How do I make an appointment with a Learning Adviser?

The best way to do this is by visiting Learning Support Services in building 19, room 111.

Alternatively, you can email the Library Learning Centre.

What areas of support are offered at the LLC?

Learning Advisers offer one-to-one sessions in the following areas:  grammar, writing, reading, listening, speaking, mathematics, APA referencing, and study skills.

How long is each session with the Learning Advisers?

Each session is approximately one hour in duration.

What do I need to bring to each session with the Learning Adviser?

You need to bring a notebook and a pen or pencil.

What types of resources are available to students at the LLC?

Resources at the LLC include databases, electronic journals, books, Ebrary (online e-books library), DVDs, reference collection, magazines, and newspapers.

How can I access the electronic resources?

You can access the electronic resources via the search function on the LLC homepage of the Polytechnic website or by logging into the databases individually using the unique usernames and passwords.

Where can I find the usernames and passwords for the LLC databases?

This information is available for current students and staff, and can be requested through the Library Learning Centre email.

Are the electronic resources accessible off campus?

Yes, they are. They can be accessed via the search function on the LLC page of the Polytechnic website.

How do I get an Ebrary username and password?

You can get an Ebrary username and password by contacting the Library Learning Centre email.

Who can I see for assistance in locating a book or electronic resource at the LLC?

You can visit the Information Desk at the LLC and a staff member will assist you.

How can I renew my library materials?

You can do this by visiting our Library Management System  and by clicking “Login” in the right hand corner of the screen.

Enter your first name, followed by your student number and then click on “Submit.”

A list of all the materials you have being borrowing will appear on the screen with the option to “Renew.”

How do I borrow a book?

There are a couple of ways to borrow a book:

  1. You may use the self-service check-in/out desk located beside the Information Desk. Follow the instructions on display.
  2. Alternatively, you can check an item out at the Information Desk, where a member of staff will assist you. Remember to bring your ID card.

How do I return a book?

There are a couple of ways to borrow a book:

  1. You may use the self-service check-in/out desk located beside the Information Desk. Follow the instructions on display.
  2. You may also return items to the red shelves located beside the Learning Services Desk.
  3. Alternatively, you can return them to staff at the Information Desk.

Writing Centre

Where is the Writing Centre located?

The Writing Centre is located in Building 19, Ground floor.

What kind of help does the Writing Centre provide?

We help writers become more effective and independent. We can help at any stage of the writing process, including understanding assignment requirements and generating ideas.

Are the Writing Centre services only for poor writers?

No. We believe that both experienced and inexperienced writers need good readers and that everyone benefits from getting feedback from a good listener.

How far in advance do I need to cancel my appointment at the Writing Centre?

Appointments can be modified or cancelled up to one hour prior to the start time. Anyone who cancels or reschedules an appointment after this deadline will be considered a no-show.

What happens if I don't cancel and then don't show up for my appointment at the Writing Centre?

You must cancel an appointment if you cannot come. If you do not come to a session and did not cancel, this will be recorded. Do this two times and you will not be able to book online until you have seen the Writing Centre Coordinator to reset your account.

What if I am late for my appointment at the Writing Centre?

If you are more than ten minutes late for your appointment, you will be considered a no-show, and you may lose your appointment to a walk-in.

What kind of writing can the Writing Centre help with?

You can bring any sort of writing; however, we give priority to academic work.

Will my class tutor know that I have used the Writing Centre services?

Yes, if you or your class tutor request a summary of the writing session, we will send a report to your class tutor that describes what you and your writing tutor worked on during your session. This will let your tutors know that you have taken the initiative to improve your writing skills and that you are developing as an independent writer.

Can I just visit the Writing Centre without an appointment and be seen by a tutor?

Walk-ins are welcome, but appointments are preferred. If you are not registered on our booking system, you will need to register when you come for a walk-in session.

If I have a lengthy assignment to work on, can I book back-to-back Writing Centre sessions?

Our policy is that students are not able to book back-to-back sessions. The reason is that after a single, well focused session you need time to reflect on the feedback provided and work on revising your paper. If you have a lengthy assignment to work on, we advise that you plan in advance and book multiple sessions to work on key aspects of your writing during each session.

What should I bring to the Writing Centre session?

Feel free to bring to the session research, assignment description, or any writing you have done so far. We strongly advise that when you book your appointment, you attach any important information or document that you think will help us have a better idea of what type of assignment or writing task you need help with.

FOR FACULTY: Can I send my students to the Writing Centre for proofreading?

No. The Writing Centre is not a proofreading or editing service. The Writing Tutor will provide your students with strategies and skills for editing their own paper, but will not proofread it. The final product should reflect students’ skill level.

FOR FACULTY: Can I get proof that my student visited the Writing Centre?

Yes, upon request, we will send you a Conference Report summarising what the student and writing tutor worked on during the writing session. Please note that we need to notify your student that you have requested a report.

FOR FACULTY: How can I encourage my students to use the Writing Centre services?

Bring your class on a tour of the Writing Centre. We welcome such visits and can give a 10- 15 minute overview of our services and answer questions. Alternatively, you may request a Writing Centre tutor to visit your class to give your students a brief presentation on the Writing Centre services and explain how the booking system works. To bring your students on a tour to the Writing Centre or request a class visit, please book an appointment using our booking system.

FOR FACULTY: Why do some students who visit the Writing Centre still turn in poorly written papers?

There are different variables that can impact the progress achieved in a given writing session. For example, students who visit the Writing Centre may not have writing problems per se, but rather they may not fully understand the subject content they are dealing with. Therefore they cannot support their writing with relevant details or arguments and as a result, produce a weak paper. In such cases we recommend to students that they talk to their content tutor.

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